Privacy Policy

Effective date: September 18, 2025
Last updated: September 18, 2025

This Privacy Policy explains the policies of https://poligraficiborgo.it/ regarding the collection, use, disclosure, and protection of the personal data that we collect when you access https://poligraficiborgo.it/ (the “Service”). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

By using our Service, you consent to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not agree to the collection and use of your information as described in this Privacy Policy. This Privacy Policy was created with the help of the CookieScript Privacy Policy Generator.

What information we collect, for what purposes, and on what legal basis

The definitions of the legal bases used below are to be understood as follows:

  • Legitimate Interest: The interest of the Company or of third parties, provided that your interests or your fundamental rights and freedoms do not override them, and such use of your personal data is balanced against your rights and freedoms.

  • Performance of a Contract: Processing of your personal data necessary for the performance of a contract to which you are a party or for taking steps at your request prior to entering into a contract.

  • Legal Obligations: Processing of your personal data necessary in order to comply with legal or regulatory obligations to which we are subject.

  • Consent: Your consent means any freely given, specific, informed, and unambiguous indication of your wishes by which you, by statement or by a clear affirmative action, signify agreement to the processing of your personal data. We may ask for your consent in cases where we do not have another legal basis.

Types of Data Collected

Usage Data

  • What we collect: Information about how users interact with our website or application, including pages visited, time spent, click paths, and browser details.

  • Purpose: To analyze user behavior, optimize performance, and improve user experience.

  • Retention period: 365 days

  • Legal basis: Legitimate Interests

Personal Identification Information

  • What we collect: First and last name, email address, mobile phone number

  • Purpose: To manage user accounts, ensure secure access, and provide personalized content.

  • Retention period: 730 days

  • Legal basis: Consent

Contact Information

  • What we collect: Company name

  • Purpose: To ensure correct service delivery and support communications related to the account.

  • Retention period: 730 days

  • Legal basis: Consent

Online Identifiers & Device Information

  • What we collect: IP address, device identifiers (e.g. MAC, IMEI), browser type and version, operating system

  • Purpose: To protect the platform, optimize performance, and understand technical usage.

  • Retention period: 365 days

  • Legal basis: Consent

Geolocation Data

  • What we collect: Geolocation (GPS coordinates, IP-based location)

  • Purpose: To personalize experiences and services based on your location.

  • Retention period: 180 days

  • Legal basis: Consent

Demographic Data

  • What we collect: Gender, age group, income range, education level

  • Purpose: To tailor services and marketing campaigns.

  • Retention period: 360 days

  • Legal basis: Consent

Communication Data

  • What we collect: Email correspondence

  • Purpose: To provide customer support and maintain a record of communications.

  • Retention period: 365 days

  • Legal basis: Legitimate Interests

Preferences & Behavioral Data

  • What we collect: User interests and preferences, history of interactions with products or content

  • Purpose: To personalize recommendations, advertisements, and content.

  • Retention period: 365 days

  • Legal basis: Consent

Professional Information

  • What we collect: Company name

  • Purpose: To support business relationships and provide tailored content for professional users.

  • Retention period: 730 days

  • Legal basis: Consent

User‑Generated Content

  • What we collect: Uploads

  • Purpose: To encourage user participation and display feedback.

  • Retention period: 180 days

  • Legal basis: Consent

Consent and Legal Documents

  • What we collect: Consent forms

  • Purpose: To comply with legal and regulatory obligations.

  • Retention period: 1825 days (5 years)

  • Legal basis: Legal Obligation

How we obtain your personal data

We collect information you provide directly when:

  • You fill out any form

Requirements for providing personal data
In some cases, supplying personal data is a legal or contractual requirement, or a necessary requirement to enter into a contract.

How we share your information

Poligrafici il borgo srl may disclose your personal data to recipients in the following categories:

  • With your consent. Poligrafici il borgo srl will share your information for any purpose with your explicit consent.

  • In the event of business transfers. Your information will be shared in case of merger, negotiation, acquisition, financing or sale of corporate assets, or acquisition by another company.

  • Sharing with affiliates. We will share your information with our affiliates, including the parent company, subsidiaries, partners, or companies we control.

  • We transfer personal data to the following third countries: United States, under the Data Privacy Framework (DPF)

Rights of the Data Subject

You have the following rights in relation to your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.

  • Right to rectification: You may ask us to correct any inaccurate or incomplete information.

  • Right to erasure (“right to be forgotten”): Under certain conditions, you may request deletion of your personal data.

  • Right to restriction of processing: You may request restriction of processing of your personal data in specific circumstances.

  • Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.

  • Right to object: In certain cases, you may object to the processing of your personal data.

  • Right to be informed: You have the right to receive clear, transparent, and easily understandable information about how we process your personal data.

Withdrawal of Consent:
In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly through the consent banner on the site. Alternatively, you may contact the site operator using the contact details provided in this Privacy Policy. Please note that withdrawal of consent does not affect the lawfulness of any processing carried out prior to its withdrawal.

To exercise such rights, contact us at info@poligraficiborgo.it.

We will fulfill your rights only after receiving your written request for the exercise of a specific right indicated above and only after verifying your identity.

Your requests will be complied with, or refused with reasons for such refusal, within one month of receipt of a request that complies with our internal rules and the GDPR. This term may be extended by a further two months if the request concerns a large volume of personal data or concurrent requests. We will inform you of any extension within one month of receiving the request, specifying the reasons for the delay. We will provide a response in the manner you choose.

We may decline to comply with your request if exceptions and/or limitations to the exercise of data subject rights governed by the GDPR apply and/or if your request is manifestly unfounded or excessive. If we refuse your request, we will provide the reasons for such refusal in writing.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a competent supervisory authority if you believe that your personal data is being processed in a manner that violates your rights and legitimate interests under applicable law. You may submit a complaint in accordance with the procedures established by the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), available at the following link: http://www.garanteprivacy.it/.

Security

Please note that, while no technological system is completely secure, we implement appropriate security measures to minimize the risk of unauthorized access or misuse of your personal information.

We and our third‑party service providers involved in the processing of personal data on our behalf (for the purposes described above) are contractually bound to maintain confidentiality of personal data. We apply reasonable security practices and procedures to help protect the confidentiality and integrity of your non‑public personal information. This includes limiting access to your information to employees who have a genuine need to know.

Changes to this Privacy Policy

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes shall become effective immediately upon posting on our Website.

Contact Us

If you have any questions, contact us via the following means:

Name: Poligrafici il borgo srl
Address: Via dell’Industria 51, 40138 Bologna (BO), Italy
Email: info@poligraficiborgo.it
Website: https://poligraficiborgo.it/
Phone: +39 0516034001